DHL 글로벌 포워딩 코리아 Sales Support Executive 경력직 모집(서울)

[담당업무]

• Execute sales administration/ sales support plans and processes to support sales teams and support processing of sales transactions

• Conduct market research to identify and mine potential leads and perform cold calls to qualify prospects and assess business opportunities.

• Handle exception management and provide guidance on suitable service options based on customer needs

• Lead the preparation and standardization of MBR, QBR, and SOP documentation to support business reviews and operational consistency

• Preparation of quotations and contracts.

• Prepare commercial documentation such as sales contracts and maintenance agreements to support sales

• Handle queries on stock and shipment of orders and deal with customers/ sales teams including informing customers about shortages, expected delivery dates, price changes, etc.

• Follow up on orders and resolve complex problems related to orders while interacting with sales teams

• Examine and consolidate feedback from post implementation review and prepare reports on customer complaints, delivery/ service problems, customer satisfaction, etc.

• Prepare and compile reports and statistics for supporting sales teams in conducting business reviews

• Update sales price tables, determine sales premiums and commissions and prepare reports and statements regarding sales efficiency

• May provide functional advice or training to less experience positions

• Support project implementation, deployment of systems/solutions, and process improvement

• Support pre- and after-sales activities

[근무부서 및 직급/직책]

근무부서: 영업부
직급/직책: 사원, 대리, 팀원

[자격요건]

경력: 경력 4년↑
학력: 대졸 이상
직무기술: LSHC Market Knowledge, Healthcare Regulatory Compliance
기타:
* Position : M&S Sales Support정규직 (경력직)

* 성별무관

* 학력사항 : 대졸

* 경력 : 4년 이상의 포워딩 업무 경력자 (사원 - 대리급)

* 외국어 : Good English Speaking & Writing

* 기타 : Customer-centric mindset