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[담당업무] • Execute product registration process in eCommerce site & 3rd party marketplaces in coordination with external agencies.
• Be the lead person to plan and schedule product photo shooting in Korea in conjunction with ROA eCommerce team.
• Work with the translating agency to translate product copies from ROA eCommerce team.
• Responsible for upload of product copy and photography for product detail pages.
• Perform QA checks on product details and imagery prior to go-live.
• Responsible for timely product launches in accordance with product launch dates. (Close partnership with ROA DTC Buying/Allocation team).
• Optimize browse grid performance through sequencing products.
• Coordinate & develop eCommerce content creation (product photo, banners) with the vendors & relevant teams for eCommerce site & 3rd party marketplaces.
• Execute banner upload cycle following seasonal GTM plan for eCommerce site & 3rd party marketplaces.
• Handle customer service-related issues working with external CS vendor. (customer inquiries, inclusive of deliveries, CS returns, defects..etc)
• Manage weekly fulfillment forecast to ops team for 3PL labor allocation.
• Track the best sellers and overall eCommerce inventory level to communicate inventory replenishment needs to ROA DTC Allocation team.
• Check and confirm payment deposits for eCommerce site and 3rd party marketplaces on weekly basis.
• Support eCommerce executives to develop/improve site UX/UI.
• Support eCommerce team as needed through operations management.
[근무부서 및 직급/직책]
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[자격요건] 경력: 경력 2~5년
학력: 대졸 이상
직무기술: 이커머스
- 업무상 적정수준의 영어가능자 |
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