| E-commerce Assistant Manager |
[담당업무] 1. E-Commerce Business Management & Execution
- Lead the day-to-day management of the brand’s e-commerce business across owned and partner channels.
- Execute annual, quarterly, and monthly e-commerce plans in line with brand and commercial objectives.
- Monitor sales performance, traffic, conversion, and product performance, and take timely actions to improve results.
- Manage online assortment, product launches, promotional calendar, and commercial activations to support sales growth.
- Ensure accurate sales tracking, routine performance reporting, and sales forecast management.
- Take practical ownership of e-commerce operations to ensure smooth and consistent business execution.
2. Channel & Platform Management
- Oversee the execution and performance of key e-commerce channels, including marketplace and brand store operations where relevant.
- Coordinate with platform partners and agencies to ensure timely campaign setup, content updates, product visibility, and promotional execution.
- Review channel performance regularly and identify opportunities to improve traffic, conversion, and consumer engagement.
- Support the evaluation of new e-commerce opportunities, platforms, and channel initiatives.
3. Online Merchandising & Consumer Experience
- Ensure that product assortment, product visibility, content, and campaign execution are aligned with brand priorities and launch plans.
- Work closely with marketing teams to deliver strong online storytelling and consistent brand expression across digital touchpoints.
- Monitor customer journey and online experience, identifying operational improvements to support conversion and service quality.
- Support the execution of online events, special campaigns, and brand moments to maximize visibility and sales impact.
4. Cross-Functional Coordination & Operational Excellence
- Act as the key working-level owner of e-commerce topics across functions, ensuring close coordination with marketing, supply chain, demand planning, customer service, finance, and retail teams.
- Follow up on stock availability, order fulfillment, operational issues, and customer-related topics impacting e-commerce performance.
- Coordinate with HQ / regional teams to ensure alignment on e-commerce priorities, reporting, and best practices.
- Manage external agencies and partners on day-to-day execution and performance follow-up.
5. Team Management
- Manage, coach, and develop E-Commerce team, setting clear priorities and ensuring high-quality execution.
- Allocate responsibilities effectively within the team and oversee progress on key projects and business priorities.
- Foster a collaborative, accountable, and performance-oriented team environment.
- Support capability building within the team to strengthen e-commerce expertise and ways of working.
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[자격요건] 경력: 경력 6년↑
학력: 대졸
직무기술: E-commerce , Online Merchandising , Consumer Experience
- 6+
years’ experience - E-commerce business management - Sales analysis, forecasting, and
performance reporting - Online merchandising and promotional
planning - Channel / marketplace / brand store
operations - KPI management (sales, traffic,
conversion, AOV, etc.) - Agency and partner management - Project coordination across functions
- Strong Excel and PowerPoint skills
[우대사항] 외국어: 영어 회화능통,독해능통,작문능통
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