[회사설명]

외국계 유명 명품 회사

[모집부문]

CRM Executive (1-Year Fixed-Term Contract)

[담당업무]

Support CRM performance & database management
• Monitor store performance to support driving CRM KPIs in line with global standards (1-to-1, 1-to-many, prospect acquisition, client retainment etc.,)
• Support regular database maintenance to ensure data quality and accuracy across all stores
• Assist in preparing monthly CRM KPI reports and ad-hoc database analysis
• Track performance of the region by analysing data, deep diving into reporting, consolidating feedback and providing corresponding action plans
• Support monthly CRM reporting on KPIs and ad-hoc reports on database insights/analysis
• Regular catch-up/communication, validation process management and feedback sharing with APAC team

Client Experience & Event Execution Support
• Assist in executing a localised clienteling and communications calendar alongside Retail, ECOM, Merchandising, and VM teams (Kakao push message, local festivities, events)
• In line with global guidelines, steer client advisors in building their client portfolios through qualitative types of actions (relationship building, gifting, events etc..)
• Coordinate in-store events and campaigns: liaise with external vendors (agencies, caterers, decorators) and support post-event ROI evaluations
• Track monthly clienteling expenses and assist with financial

Client Acquisition & Market Research
• Support joint partnership events and collaborations with landlord/department store CRM teams
• Monitor luxury market trends, competitor CRM activities, and potential vendor opportunities

[자격요건]

• Degree holder with Entry-level or 1–2 years of experience in CRM, retail operations, or marketing (Luxury industry experience is a plus)
• Proficiency in MS Office (Excel, PowerPoint)
• Fluent in English and Korean (both written and spoken).
• Strong communication skills with a positive, service-oriented attitude.
• Outgoing and friendly, assertive, positive service attitude & teamwork and action-oriented
• Detail-oriented with good numerical and analytical skills

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워드파일의 영문이력서

[제출처]

담당자명 박지수 수석컨설턴트

전화번호 ***-****-****

www.nterway.com

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㈜엔터웨이파트너스는 주민등록번호 수집 금지 법령과 공정화에 관한 법률에 의거하여, 다음과 같은 정보를 수집하지 않습니다.

1. 구직자 본인의 생년월일을 제외한 주민등록번호
2. 구직자 본인의 용모,키,체중 등의 신체적 조건 / 출신지역,혼인여부,재산 / 직계 존비속 및 형제자매의 학력,직업,재산